Automated Workflow Builder

Workbench

BMS's Workbench is an automated workflow builder that allows you to customize your text messaging and email campaigns through an easy-to-use UI with drag-and-drop functionality.

About Workbench

Workbench is an automated workflow builder that allows you to customize your text messaging and email campaigns through an easy-to-use UI with drag-and-drop functionality. Workbench requires no coding and comes with dozens of pre-built templates so you can kickstart your messaging campaigns quickly.
Build powerful and tailored engagement with your customers, members, and employees without needing to know how to code. Create powerful new workflows in minutes instead of months, and modify them on the fly whenever you need to.

Why Use Workbench?

Unsurpassed Customizability

Trumpia Workbench gives you the freedom to create complex workflows with step-by-step instructions so you never get lost. Other workflow tools are difficult to use and don`t give you enough control over customizing your workflows.

Automate Chores

Common messaging chores can lead to wasted productivity and manual errors. Our Workflows allow you to automate chores, cut down on mistakes, and help you provide top quality service 24/7.

Free Up Time

Common messaging chores can lead to wasted productivity and manual errors. Our Workflows allow you to automate chores, cut down on mistakes, and help you provide top quality service 24/7.

Build One-of-a-Kind Processes Just for You

Your business logic should determine how your workflows work, not the other way around. A messaging system that fully understands your business workflow can turbocharge your business instead of having to tell customers "that is just how our system works."

What are Workflows?

Workflows are automated campaigns that carry out complex actions for your business. They lead customers or employees through a personalized journey in order to deliver them the information or experience they want. Currently, your business might have elaborate processes that require employees to carry out manual tasks like sending follow-up surveys, onboarding new hires, or responding to frequently asked questions. Trumpia Workbench can completely automate these existing processes, so you can eliminate repetitive work for your employees and enable them to be more productive.

What are Workflows?

Our workflow is easy to use because it has a drag and drop interface that helps you build complex workflows in minutes. There is no coding required, so you can save time and money from having to hire a programming team. Here are the components (called objects) you'll use to put together to create your workflow.

Triggers

Actions

Conditions

Pauses

What are Workflows?

They begin the interaction based on your contact taking action or their information getting updated, like when they are put on a new list. Some examples of triggers are when a contact texts in a keyword, responds to a prompt, clicks a link, or earns a certain score in contact scoring.

Why Use Workbench?

Lead Nurturing

Our lead nurturing workflows allow you to move leads down your sales pipeline, leading to more sales. With our workflows you can ask customers questions and qualify them, giving you more information and allowing you to automatically target them with personalized deals. Whether they click a link or follow a decision tree, our software learns more about them and lets you use that information to close more deals.

Chat Bots

Workflows can carry out automate two-way conversations for you, like automatically answering frequently asked customer questions. Our chatbot workflows can dynamically interact with your customers so that you meet their needs while saving your employees from having to contact every customer every time they have an issue.

Data Collection

Learning about potential customers is the difference between a good and a great sales process. Our workflows allow you to collect actionable data from subscribers like their name, number, email, and more. From there you can harness this data to better market your products to your customers based on what our system has learned for you.

Drip Campaigns

Our workflows allow you to automate drip campaigns and react to customers based on actions they take or delays you build into the workflow. Our intelligent workflows personalize their interactions with subscribers so your drip campaigns are more effective. It`s like having a dedicated point of contact for every customer without needing staff to follow up manually every time.

Non-Profit Organizations &
Churches

  1. Onboarding/Newcomer campaign
  2. Donation reminders
  3. Event RSVP reminder/campaign
  4. Event Feedback/survey campaigns

HR:
Internal Communications

  1. Onboarding/Newcomer campaign
  2. Employee Onboarding
  3. Event Feedback/survey campaigns

Customer Service

  1. Automated FAQs
  2. Automated Support
  3. Surveys

Sales

  1. Lead generation/qualification
  2. Sales Funnel Automation
  3. Automated Upselling

BMS (Business Management System) is a versatile platform designed to empower businesses of all kinds. With solutions like SMS services for seamless communication and BPrint for managing print shops, BMS helps streamline operations, enhance efficiency, and drive growth effortlessly

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